- Congratulations to Margaret Cantrell, our DVD winner for last week (4/28- 5/3) Each week we give away a free portable color DVD Player to one of that week's shoppers so stop by today!
- Saw your testimonials and I would like to add mine to the list! Our family has bought 3 vehicles from your dealership and we love your no hassel no haggle way of doing business. You have always had the best deals from the minute you walk in the door, even after 2 days of working a deal with another dealer they were still higher than the deal you had for us in the first 5 minutes of setting foot in your showroom floor. Look forward to doing business with you in the near future.
Thank you
The Kincaids, Ooltewah, TN
- My Husband and I bought a Sebring a couple of weeks ago. I Just wanted to let you know how great your staff is there, and the way we've been treated has been almost like family. It's been a joy to purchase a car, which I thought I would never say because it's usually turned out to be such a nightmare. But we really appreciate the way you do business. Thanks so much.
Graves, Hixon, TN
- Dear Ted:
My Dad and I had a wonderful experience at Adventure for a number of reasons. We started shopping in April to feel the market out and check out the makes and models of the 2007 automobiles, as well as, the pricing. We had made it clear at each dealership that we would not be ready to buy until June. We got the impression we were wasting their time since we weren't ready to buy that day.
We met with our salesperson the first week of May. They took the time to show us the Chrysler Sebring and discussed pricing, style and told us when we were ready to buy just give her a call. They checked in with us by phone every few weeks, sent us e mails and made us feel like we were family. We have yet to get a call from any of the other dealerships in our area.
When we finally were ready to take the plunge, my dad happened to see one of your ads on a Chrysler 300 at a reasonable price so we came down but our sales person was tied up with another customer and another associate was quite helpful until our salesperson was free. We really felt at home dealing with both associates and your finance manager who went over all the paperwork when we were finally ready to sign on the dotted line for the Chrysler 300.
We had never been to Edd Kirby Adventure, but you can rest assured we will be repeat customers. We have already talked to several of our friends and business associates about doing business with your dealership. We don't know why anyone would go anywhere else.
Thank you,
Peggy Hays
John Goodwin
PS: Tell Hank we are still waiting on that steak dinner - we will let him slide on the free gas for life
Hays, Chattanooga
- I just wanted to let you know how much I appreciated the service you provide at your dealership. I had been to three other places and had called about five different one's and no one seemed willing to help me once they found out I was just shopping and wasn't looking to make a purchase for at least 3 to 4 weeks. I happened to come to your web site and found a 2007 Aspen that you had and I put in to get a quote. I was contacted the next day by one of your salespeople. When I found out how much it was I told them it was out of my price range and she asked me what price range I was looking for and what kind of extras did I have to have. They called me back in 2 days to let me know they had found one for me that they thought I would love. I made an appointment to go look at it all the while she knew I might not be getting it. When I showed up my salesperson immediately handed me the keys so I could take it to my mechanic when I returned I told her I wanted to look at the numbers and see if this car would work for me. They did an amazing job getting me the car and payments that I wanted. I wish more people in this field were like them. My salesperson never tried to push anything on me and was just as happy trying to help me look for what I wanted as when I decided to purchase it. I will definitely because a returning customer, and let other people know what a pleasure it is to do business with your dealership.
M Love, Rocky Face
- My husband and I were traveling from Florida to Michigan pulling a large concession trailer when we had engine trouble. It was a Saturday and we had gone to two other Chevy dealers for help. One was not willing to help us out and sent us to the next one that was closed. Someone else sent us to your dealership. Caleb Phillips diagnosed our problem right away and brought our van right in. He told us that you had just started staying open later so they would be able to fix us right up. Long story short, we were driving away within a couple hours and able to make it home in time to go to work Monday. In what could have been a disaster for us, everything went along smoothly and we didn't need to spend two nights in a hotel and miss work waiting for Monday. Thanks to Caleb and all of your staff who were all very friendly and gracious. They really made us feel like we were special. Keep up the great work!
Ken and Angie Sutton
- We were on the lot for 3 minutes and found that every price we saw was hundreds lower than any other price we recieved.
B Davis, Lafayette
- Getting the deal I was quoted and getting free tires and oil changes is the best deal around.
c. Pierson
- Free oil changes should save me about $700 and free tires will save at least a thousand more- thats a great deal.
S. Coleman, Rocky Face
- I just want to tell you, we have had a lot of very bad experiences at a lot of car lots, until we walked in the door of your establishment, soooo professional everyone is so kind, and when we came back to purchase the vehicle, nothing had changed; same price and payments as they quoted, and that was really different from our past experience at other places. I can’t express to you how professional your employees are, you really need to pat each and everyone at the Dalton location on the back, I mean it, best car lot in Dalton GA, and we will never do business with any other car lot. We bought a 2006 Trail Blazer Saturday and I just can’t describe how well we were treated; unbelievable...that’s the word that comes to mind, then Rocco calls to make sure were ok and let us know about his services. How professional. You should lay your head down tonight in comfort knowing that the boys in your Dalton location have got their stuff together. I just had to let you know. We worked with Rockey and Garrett. So professional and honest, you don’t see that anymore this day and time. Everyone is just out to get money, and I know that’s the bottom line, but they made us feel like we were so important not just another paycheck. So thank you Mr. Kirby for your wonderful establishment, and I hope you have a wonderful day. And please don’t let this go by without letting your employees know just how awesome they are.
Thank you - Tommy and Sheri Grigsby
Tommy/Sheri Grigsby, Rocky Face
- Hello. I recently visited your Dalton, GA location and I was helped by a new salesperson named Veronica. We had spoken on the phone many times since Monday, March 26th. I am looking for a newer model truck and she said that she could help me. She told me up front,when I had questions, that she was fairly new to the dealership but would find the answers for me. Since this is my third purchase, I had a lot.
Veronica was so perfesional and nice. She found the right answers to my questions and returned my phone calls promptly. We sat up an appointment for today and I went to see the trucks. I had done research the night before on the inventory and found a few in stock I was interested in. She showed my every single one I had specified, answered my questions, even let me see multiple cars more than once. She was very clear on my conditions and requirements. Even when I was not able to get a car today, she showed intrest in my business and told me clearly what I needed to bring with me in a few weeks when I come back.
She might be new, but she is truly an asset to the company and the dealership. She fit right in with the atmosphere. When I went in I was greated by multiple people and the environment was warm and freindly. I never felt rushed or haggled. Even when I found I that I needed to meet a few more requirements, I still felt respected and that my business was truly wanted. Veronica and the rest of the staff at Edd Kirby's Adventure in Dalton are wonderfull. I will certainly be back and I will recommend my friends and family to that dealership!!
Thank you for your commitment to service,
R.C.
R.C. Rocky Face
- Ted,
I just wanted to say thanks for a wonderful buying experience at Adventure.
I am enjoying my Malibu very much and I appreciate how I was treated like
family from the very beginning to driving off the lot in my new Chevrolet.
My credit application was handle promptly and effectively to get me
financed. Nelson was very helpful in understanding my needs and I was
given several options and choices of vehicles to choose from. I had
visited three other dealerships before Adventure and found just what I was
looking for here for selection, service and satisfaction.
Thanks again.
J. Hall, Dalton
- I have bought 4 cars at Edd Kirby. I bring my friends, relatives and tell people at work about how you get treated. I know the prices on the windows are real.
R Pittman, Dalton
- I JUST WANT TO LET YOU KNOW WHAT AN AWESOME JOB YOUR BODY SHOP AND YOUR SERVICE DEPT DID ON BOTH OF OUR 2 CARS. THEY ARE GREAT! ESPECIALLY RICK AND JESSICA. THEY WERE SO VERY HELPFUL AND FAST AND PROMPT! I AM SO PLEASE WITH THEIR HELP IN REGARD TO THIS LAST VISIT. I BACKED INTO MY DAUGHTERS JEEP WITH MY TRAILBLAZER IN OUR OWN DRIVEWAY AND I CANNOT BELIEVE WHAT A FAST SERVICE I HAD FROM BOTH DEPT. THANK YOU FOR HELPING THE RIDLEY FAMILY. RICK AND JESSICA ARE AWESOME!
Ridleys
- Dear Ted,
I had a great experience purchasing my daughter's 2007 Jeep Liberty. Garrett Beaver was a pleasure to work with. What an awesome guy!!! He was so helpful and answered all my questions. He made everything so easy. I have purchased many cars in the past; however, this time was the BEST!!! All the guys and gals there are all such wonderful people to work with. I appreciate how well I was treated. Again, thank you so much!!!!
G. Tucker, Dalton
- I had an appointment in the service department this past Saturday and I was extremely pleased at the wonderful service I received from Johnny. He was courteous and professional and he was able to do the necessary work for the recall and get my vehicle the routine service it needed in a little over an hour. The service department was extremely busy that morning and Johnny managed to be pleasant and keep a smile on his face while reassuring me that he would see what he could do to get my vehicle out as soon as possible. I appreciate outstanding service like this where the customer is actually made to feel as though thier business is important which is rare in today's society.
Thanks once again for the great service!
K. Pierce
- The easiest buying experience I ever had- period. No hassle and Edd Kirby beat the best deal I had by $600.
C Ware, Dalton
- Edd Kirby worked with me in getting a car and helping me to establish new credit after my bankrupcy. I do not like to brag about my bankrupcy but I like to brag about the fact I got a New Cavalier for my family.
A Michaud, Ringold
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